TDK Lambda Americas Inc
TDK World Wide

 


Customer Care Questionnaire

Company name:
Your name:
Telephone:
E-mail:
Zip/Postal Code:


Please rate our performance under the following criteria


OUR PRODUCTS

1. How well does our Product range meet your needs?
Excellent Good Average Adequate Poor N/A

2. How do you rate the quality of our products?
Excellent Good Average Adequate Poor N/A

3. What is your opinion of our Product data?
Excellent Good Average Adequate Poor N/A

4. How do you rate our products for technical innovation?
Excellent Good Average Adequate Poor N/A


OUR SERVICE

1. How do you rate our initial telephone response?
Excellent Good Average Adequate Poor N/A

2. How do you rate our response to your commercial enquiries?
Excellent Good Average Adequate Poor N/A

3. How do you rate our response to your technical enquiries?
Excellent Good Average Adequate Poor N/A

4. How do you rate our delivery performance?
Excellent Good Average Adequate Poor N/A

5. How do you rate our product leadtimes?
Excellent Good Average Adequate Poor N/A

6. How well do we implement corrective actions when required?
Excellent Good Average Adequate Poor N/A

Comments: